Intro
At REALM LABS (realmlabs.ai), privacy is a fundamental human right. We are committed to upholding your privacy by fighting against ads, trackers, and other intrusions. We will never profit from monetizing your data. Instead, our mission is to deliver great products and services while protecting your information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, apps, and other services (collectively, the “Services”). Third-party services we integrate with are governed by their own privacy policies.
Information We Collect
We collect information about you in two ways: directly from you and automatically when you use our Services.
a. Information You Provide to Us
- Name and Contact Information: Such as your name and email address.
- Content and Files: Photos, documents, or other files you send us in connection with using our Services, including via email or chat.
b. Information Collected Automatically
- Identifiers and Device Information: Your IP address, device identifiers, device type, operating system, browser type/version, language, settings, and configuration.
- Geolocation Data: Depending on your device and app settings, we may collect location data when you use our Services.
- Usage Data: Activity on our website, such as the referring URL, pages viewed, time spent on pages, access times, and actions you take on the Service. We may also collect details about interactions with specific web elements, metadata about your activity, changes in your user state, and the duration of your use.
Personal vs. Non-Personal Information
- Personal Information means data that identifies you, such as your name or email address.
- Non-Personal Information includes data that does not identify you.
- If we combine non-personal information with personal information, we treat the combination as personal information.
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Communicate with you, including responding to requests and sending updates.
- Ensure security and protect against unauthorized access, fraud, or misuse.
- Analyze usage trends to improve user experience.
Sharing of Information
We do not sell or monetize your personal data. We may share information only in limited circumstances:
- With your consent.
- With service providers that perform functions on our behalf (under strict confidentiality obligations).
- When required by law or to protect rights, safety, or property.
Data Retention
We retain personal information only for as long as necessary to deliver our Services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data.
- Opt out of certain data collection (such as geolocation).
To exercise these rights, contact us at privacy@realmlabs.ai.
Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are significant, we will provide notice (e.g., by email or via our website).
Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 privacy@realmlabs.ai
